Building a point-of-sale platform from zero to one
Leading the design of a new restaurant POS platform that unifies ordering, payments, and delivery operations into one connected experience.
Ashley TaiSenior Product Designer, San Francisco
Designing complex products that make work simpler.
I’m a product designer with 6+ years of experience leading end-to-end design for enterprise SaaS, AI, and operational platforms. I specialize in transforming complex workflows into intuitive experiences, shaping product direction, and bringing ambitious ideas from concept to launch.
Selected work
4 projects
A selection of products I’ve helped shape, from early-stage concepts to production platforms serving real businesses.
Making complex AI systems observable and explainable
Designing enterprise AI monitoring and observability experiences that help teams understand model behavior, investigate issues, and build trust in AI.
Expanding a platform to support complex construction projects
Designing project management workflows that connect office teams and field technicians across long-term construction operations.
Selected client work
Founding and contract design for three companies: companion apps for two breast pump brands, and a repair platform for heavy-duty truck shops.
Experience
- TarroSenior Product DesignerPOS platform, delivery operations, driver app2025–Present
- Fiddler AISenior Product DesignerLLM and ML observability2022–2025
- BuildOpsUX/UI DesignerOperations software for commercial contractors2020–2022
- Contract workProduct DesignerAmeda, Hygeia, GaugePro2020–2024
- Stanford UniversityB.S. Product Design Engineering